Customers

Built by teams shipping real AI products

From cross-border retail to fintech support desks, organizations rely on KizunaX to put generation, OCR, speech and retrieval into production — on one unified API.

120+ Organizations onboard
8M+ API requests / month
6 Countries served
99.9% Platform uptime

Trusted by teams across industries

Featured customers

Who's building on KizunaX

Four teams, four industries — each putting a different part of the platform to work.

MediAssist

MediAssist

Japan

Healthcare · Medical

A trusted AI assistant for a community of physicians in Japan, answering specialist clinical questions from authoritative sources.

Products used
AI Assistant RAG Knowledge Base Language AI
Discuss your use case
AutoForm Agent

AutoForm Agent

Japan

Document Automation

An AI agent that reads documents with OCR and fills business forms automatically — eliminating manual data entry.

Products used
OCR AI Assistant Language AI
Discuss your use case
LiveTranslate

LiveTranslate

Japan · Vietnam

Online Meetings · Collaboration

Real-time two-way translation inside online meetings, with every conversation synced to a searchable knowledge base.

Products used
Speech-to-Text Text-to-Speech Language AI RAG Knowledge Base
Discuss your use case
SmartDoc

SmartDoc

Japan · Vietnam

Localization · Translation

Automatic document translation that preserves the original layout, tables and formatting exactly.

Products used
OCR Language AI
Discuss your use case

Case studies

Outcomes, not just integrations

How each team moved from a concrete problem to measurable results.

MediAssist — screenshot 1
01

MediAssist

Healthcare · Medical · Japan

Challenge

The community's doctors needed fast, reliable answers to specialist clinical questions — but trustworthy information was scattered across guidelines and official references, and generic AI risked unsourced, unsafe answers.

Solution

An AI Assistant grounded in a RAG knowledge base built only from vetted, authoritative medical sources. Every answer is retrieved from official references and cited, so clinicians can verify it before acting.

Results
100% Answers from vetted sources
24/7 Clinical Q&A availability
Faster reference lookup
Our members get specialist answers in seconds, each one traceable to an authoritative source. It's like having a medical librarian on call around the clock.
MA Lead Physician, medical community (Japan)
AutoForm Agent
02

AutoForm Agent

Document Automation · Japan

Challenge

Teams spent hours copying data from scanned documents into business forms by hand — slow, error-prone, and impossible to scale at peak volume.

Solution

An AI agent uses OCR to read each incoming document, understands the fields, and populates the target forms automatically — flagging only the cases that need a human to confirm.

Results
−85% Manual data entry
10× Faster form processing
99% Field-level accuracy
What used to be hours of typing now happens in the background. Our team only reviews the exceptions instead of keying in every field.
AF Operations Lead, back-office automation
LiveTranslate — screenshot 1LiveTranslate — screenshot 2
03

LiveTranslate

Online Meetings · Collaboration · Japan · Vietnam

Challenge

Cross-language meetings stalled on interpretation, and the knowledge shared in them disappeared the moment the call ended.

Solution

Live two-way translation runs directly inside the meeting, so everyone speaks their own language. Each session is synced into a RAG knowledge base, and an AI Assistant answers questions about past meetings on demand.

Results
<2s Live translation latency
100% Meetings synced to knowledge base
24/7 Recall from past meetings
Everyone joins in their own language and nothing said in the meeting is ever lost — we just ask the assistant what was decided last week.
LT Head of Collaboration, distributed team
SmartDoc — screenshot 1
04

SmartDoc

Localization · Translation · Japan · Vietnam

Challenge

Translating documents meant rebuilding tables, styles and layout by hand after every translation — a manual process that didn't scale across languages.

Solution

SmartDoc translates entire documents automatically while keeping the original format intact — tables, images and styling stay exactly in place, in any target language.

Results
100% Layout preserved
20× Faster than manual
10+ Languages supported
We drop in a document and get back a perfectly formatted translation. No more rebuilding tables or fixing layout afterwards.
SD Localization Manager

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